Hi Ross,
Thanks for your feedback. We really work hard to craft better headwear, and when we get feedback, we take it seriously. It will guide us in our endless quest to create the best headwear we can.
And you never know, sometimes it prompts us to change something or create something that is needed. We're planning to create another smaller size option. I will save your info and would put you in our test group too, where you could test out any new products that may relate to your feedback.
You can request for a return and refund if you won't be wearing the hat. Not a problem at all. Let us know if we can do anything else for you - we're here to help. Thanks!
Diana,
Customer Support