FAQ

We ship orders in the morning on Monday, Wednesday, and Friday.

As soon as we pack your order we'll send an email with your tracking number.

If you can’t find it, send an email to info@kingandfifth.com and we’ll resend it to you.

For US Customers

Packages almost always arrive within 2-6 days. If yours is taking longer send us an email at info@kingandfifth.com.

For International Customers

International orders take anywhere from 1-6 weeks to arrive.

Check your tracking number periodically for the most up to date information on your order.

For customers who haven’t received a tracking number

Send an email to info@kingandfifth.com and we’ll take care of it.

For customers who have received a tracking number

Once you receive your order complete a return or exchange (see below.) 

On a piece of paper (or your receipt) write:

-your name

-your email

-your order number

-the products you would like us to send you (style and color)

Send it along with the products you’d like to exchange to:

King and Fifth Exchanges

472 Trade Rd

Columbus, Ohio 43204

To see the full exchange policy click HERE.

Returns must be completed within 30 days of purchase.

The products must be in new condition, with all tags and packaging.

On a piece of paper (or your receipt) write:

-your name

-your email

-your order number

Send it along with the products you’d like to return to:

King and Fifth Returns

472 Trade Rd.

Columbus, Ohio 43204

To see the full return policy click HERE. 

We process returns and exchanges every week. If you sent one in a while ago and haven’t received an email from us about it, send an email to info@kingandfifth.com.

Shoot us an email at: info@kingandfifth.com,

text us by clicking the tab on the edge of the page,

or leave a message in the form on our contact us page HERE.