FREE DOMESTIC SHIPPING ON ORDERS OVER $65.00

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FREE DOMESTIC SHIPPING ON ORDERS OVER $65.00

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  • Frequently Asked Questions

    • When will my order ship?

    We ship orders in the morning on Monday through Friday.

    • Where is my tracking number?
    As soon as we pack your order we'll send an email with your tracking number.
    If you can’t find it, send an email to info@kingandfifth.com and we’ll resend it to you.
    • How long after I order will it take for my package to arrive?

    For US Customers

    Packages almost always arrive within 3-8 days. If yours is taking longer send us an email at info@kingandfifth.com.

    For International Customers

    International orders take anywhere from 1-5 weeks to arrive.

    Check your tracking number periodically for the most up to date information on your order.

    • How do I change my order?

    For customers who haven’t received a tracking number

    Send an email to info@kingandfifth.com and we’ll take care of it.

    For customers who have received a tracking number

    Once you receive your order complete a return or exchange (see below.) 

    • How do I make an exchange?
    On a piece of paper (or your receipt) write:
    1. Your name
    2. Your email
    3. Your order number
    4. The products you would like us to send you (style and color)
    Send it along with the products you’d like to exchange to:
     
    King & Fifth Returns
    4712 Poth Rd
    Columbus, Ohio 43213
    To see the full exchange policy click here.

    • How do I make a return?
    Returns must be completed within 30 days of purchase.
     
    The products must be in new condition, with all tags and packaging.
     
    On a piece of paper (or your receipt) write:
    1. Your name
    2. Your email
    3. Your order number
    Send it along with the products you’d like to return to:
     
    King & Fifth Returns
    4712 Poth Rd
    Columbus, Ohio 43213
     
    To see the full return policy click here. 
    • When will my return or exchange be processed?
        We process returns and exchanges every week. If you sent one in a while ago and haven’t received an email from us about it, send an email to info@kingandfifth.com.